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Shipping & Returns

Delivery

Brut ships worldwide and you will be able to track your order at any time. The cost of shipping your order will be calculated at checkout. Your order will be delivered to the delivery address you specify when placing your order. Deliveries are made by our trusted courier and take place from Monday to Friday. Click and collect is possible for customers located in Paris and can be selected upon checking out

  
Delivery time
Colissimo
France : delivery within 2-4 days
 
DHL express
Most of europe and usa : delivery within 2-4 days
Rest of the world : delivery within 5-7 days
 
DHL standard
Only available within europe : delivery within 5-7 days
 

Duties & taxes 

Customers in the europeans union
You will not receive an additional bill from the courier. If you are ordering from within your own customs zone or region, import duties and VAT are included in the price you see online.
Customers in the United Kingdom
 Since Brexit came into place, taxes have gone up on goods imported outside of the UK. We have no control over these charges and it is the responsibility of the customer to look up this information ahead of time to understand what they will be charged. If you refuse your package because of these charges, the shipping carrier will automatically charge us a customs fee for the return which will be removed from your refund or store credit. 
Customers in the rest of the world
For all other customers, we are vintage dealing company not eligible for VAT refund.
 Import duty is not included in the prices you see online. You may have to pay taxes upon receipt of your orde regarding your country.
 
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If you order product(s) for international delivery, they may be opened and inspected by customs authorities and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for the payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

 

Exchange Policy


NO REFUND – EXCHANGE ONLY
For exchanges, it is the buyer’s duty to cover the cost of the return shipping, and we will cover the cost of sending any replacement product(s). If you are not fully satisfied with your purchase, please return the product to us within 14 days to this address :
BRUT
Attn: Return
3 Rue Léon Jouhaux
75010 PARIS
France
Please include your order # inside. Once we receive your return, we will contact you via email to move forward with either sending a replacement product or a store credit. Store credits are valid for one year from the issue date.
Your satisfaction is our priority. We want our customers to have a good shopping experience with us. Please take your time to read all the details of the product you want to purchase. We take time to list measurements for pieces so that you can use the measurements to find the perfect size for you. We highly recommend asking us any questions you may have prior to making your purchase. If you have any question send us an email to: info@brut- clothing.com
PLEASE NOTE FOR CUSTOMERS OUTSIDE OF EUROPE: BRUT is not responsible, under any circumstances, for any customs charges applied to a returned package. The customers form for a returned package must be marked as a "return of merchandise » to avoid customs charges. If the package arrives with us with customs charges, we will refuse it and it will be sent back to you.

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